This detailed description outlines a comprehensive program for an Advanced Diploma in Housekeeping Management, aimed at providing professional training and certification for individuals pursuing careers in housekeeping management across sectors like hospitality, healthcare, and corporate environments.
Here’s a summary of the key features and benefits of the course:
Course Highlights
Program Overview
- Name: Advanced Diploma in Housekeeping Management
- Course ID: ADHM/Q1001
- Eligibility: Completion of 10th grade or equivalent.
- Objective: To train individuals for advanced roles in the housekeeping and service industry, focusing on operational efficiency, team management, and customer satisfaction.
- Duration: 370 hours (~1 year).
- Total Credits: 18.
How to Enroll
- Select the course for certification.
- Click "Enroll Now" on the website.
- Fill out your billing details and proceed with the payment.
- Payment options include debit/credit cards, wallets, Paytm, net banking, UPI, and Google Pay.
- After payment, receive study material login credentials via email.
- Complete the course study and appear for an online examination.
Examination Details
- Format: 60 Multiple Choice Questions (MCQs).
- Duration: 120 minutes.
- Scoring:
- 10 questions from each module, 10 marks each.
- Maximum marks: 600.
- Passing marks: 40%.
- Grading Scale:
- 91-100 marks: O (Outstanding)
- 81-90 marks: A+ (Excellent)
- 71-80 marks: A (Very Good)
- 61-70 marks: B (Good)
- 51-60 marks: C (Average)
- 41-50 marks: P (Pass)
- Below 40 marks: F (Fail)
Certification Benefits
- Government-authorized assessment agency certification.
- Lifetime validity and verification of the certificate.
- Free job assistance in your preferred interest area.
How You Receive the Diploma Certificate
- Soft Copy: Sent to your email upon course completion and exam passing.
- Hard Copy: Mailed with an official seal and signature.
Additional Benefits
- Lifetime certificate verification.
- Free job assistance and access to opportunities in hospitality, healthcare, and corporate sectors.
The course is an excellent opportunity for individuals aspiring to advance their careers in housekeeping management, with flexible online learning, professional certification, and robust job support.
The Advanced Diploma in Housekeeping Management offers an extensive syllabus designed to develop professional expertise in managing housekeeping operations. Here's a breakdown of the syllabus and career opportunities:
Syllabus Overview
1. Industrial Relations in Housekeeping
- Introduction and objectives.
- Planning and structuring the housekeeping department.
- Role of the Executive Housekeeper as a department manager.
- Integration of housekeeping in hotel operations.
- Current trends, practices, and emerging technologies.
- Key terms and summary with concluding questions.
2. Identifying Cleaning Equipment
- Importance and classification of cleaning equipment.
- Criteria for selection.
- Types of equipment: brooms, cloths, containers, and mechanical tools.
- Care and storage of vacuum cleaners, floor maintenance machines, and liquid extraction cleaning machines.
3. Expense and Budget Management
- Distinction between hotels and motels.
- Organizational structure of housekeeping departments.
- Interrelation between housekeeping services and front desk operations.
- Detailed housekeeping job descriptions.
4. Human Relations in Cleaning
- Importance of good housekeeping.
- Cost implications of poor housekeeping.
- Daily housekeeping checklists and preventive measures.
- Slip, trip, and fall prevention techniques.
5. Understanding Housekeeping
- The meaning, scope, and importance of housekeeping.
- Key areas in a building requiring housekeeping services.
- Preparing and managing housekeeping staff.
6. Understanding Inventory Control
- Definitions and objectives of inventory management.
- Inventory control techniques and common challenges.
- Managing supplies, finished products, and inventory levels.
Career Opportunities After Graduation
Key Career Options:
- Cleaning Manager: Supervise overall housekeeping operations, staff management, and budgeting.
- Assistant Cleaning Manager: Support managerial roles and oversee inventory and quality control.
- Head Maid: Lead operations in luxury establishments and implement service policies.
- Public Area Supervisor: Maintain cleanliness in lobbies, lounges, and public areas.
- Room Attendant Supervisor: Manage teams of room attendants and ensure quality standards.
- Laundry Manager: Supervise laundry operations and inventory in hotels or healthcare.
- Hotel Operations Manager: Oversee hotel departments, including housekeeping and guest services.
- Facilities Manager: Manage janitorial and housekeeping services at large facilities.
- Guest Relations Manager: Address cleanliness and service standards to enhance guest satisfaction.
- Housekeeping Trainer: Teach housekeeping management in training institutes or corporate programs.
Entrepreneurship Opportunities:
- Establish a housekeeping or cleaning service business for residential and commercial clients.
Specialized Roles:
- Sustainability Manager: Focus on green cleaning practices.
- Health and Safety Officer: Ensure compliance with health and hygiene standards.
Key Sectors Employing Graduates
- Hospitality Industry: Hotels, resorts, guesthouses.
- Corporate Sector: Office spaces and business parks.
- Healthcare: Hospitals, nursing homes.
- Educational Institutions: Campuses and boarding schools.
- Government Buildings: Museums, libraries.
- Event Venues: Wedding and convention centers.
Salary Expectations
- Entry Level (0-2 years): ₹2.5-₹4 LPA.
- Mid-Level (3-5 years): ₹4-₹8 LPA.
- Senior Level (5+ years): ₹8-₹15 LPA or more.
Factors influencing salary include experience, job location, and organization type (luxury establishments or international chains typically offer higher packages).
This program offers a robust pathway for aspiring housekeeping professionals to achieve career success in a wide range of industries.
